Terms of Service
GLOBAL SIM HOSTING SERVICES - TERMS AND CONDITIONS
These Terms and Conditions ("Agreement") constitute a legally binding contract between Callzerra ("Company," "we," "us," or "our"), and any individual or entity ("User," "you," or "your") accessing or utilizing the Global SIM Hosting Services ("Services"). By accessing, registering for, or using the Services in any manner, you expressly acknowledge that you have read, understood, and irrevocably agree to be bound by all terms, conditions, policies, and notices contained herein. If you do not unconditionally accept all provisions of this Agreement in their entirety, you are strictly prohibited from using the Services and must discontinue all use immediately.
1. DEFINITIONS AND INTERPRETATION
For purposes of this Agreement, the following capitalized terms shall have the meanings ascribed to them: "SIM Hosting Services" refers to the provision of virtual and physical subscriber identity module cards enabling voice and text communication capabilities across multiple international jurisdictions; "Activation" denotes the technical process through which a SIM card becomes operational for receiving communications, which process may require up to seven (7) business days for completion; "Minimum Balance" indicates the non-refundable monetary deposit of thirty United States dollars (USD $30.00) that Users must maintain as a prerequisite for Service activation and continued operation.
2. SERVICE DESCRIPTION AND NATURE OF OFFERING
Callzerra provides telecommunications solutions through its proprietary platform that facilitates the routing and reception of voice calls and text messages via virtual and physical SIM card infrastructure across various global locations. The Services are provided on an "as-available" basis and are subject to technical limitations, third-party carrier restrictions, and jurisdictional telecommunications regulations. Callzerra explicitly disclaims any representation or warranty regarding service continuity, delivery reliability, or compatibility with specific devices or applications. Users acknowledge and agree that the Services may be subject to interruptions, delays, or failures beyond Callzerra's reasonable control.
3. USER ELIGIBILITY AND REGISTRATION OBLIGATIONS
Access to and use of the Services is strictly limited to individuals who have attained the age of majority in their jurisdiction of residence and possess full legal capacity to enter into binding contracts. By creating an account, you represent and warrant that all registration information provided is accurate, current, and complete, and you covenant to maintain the accuracy of such information throughout the term of this Agreement. Callzerra reserves the unrestricted right, in its sole and absolute discretion, to refuse service, terminate accounts, or modify eligibility criteria without prior notice or liability.
4. ACCEPTABLE USE POLICY AND CONDUCT RESTRICTIONS
The Services may only be utilized for lawful personal or business communications in strict compliance with all applicable local, national, and international laws, regulations, and industry standards. Without limiting the generality of the foregoing, you expressly covenant not to employ the Services, directly or indirectly, for any fraudulent, abusive, illegal, or otherwise improper purposes, including but not limited to impersonation of natural persons or legal entities; transmission of unsolicited commercial communications or bulk messaging; creation or operation of fraudulent accounts across digital platforms; facilitation of financial crimes including money laundering or unauthorized transactions; circumvention of identity verification systems through misuse of know-your-customer processes; or any activity that infringes upon the intellectual property rights, privacy rights, or other legal rights of third parties.
5. USER RESPONSIBILITIES AND CONDUCT OBLIGATIONS
As a condition of using the Services, you assume full responsibility for ensuring that your use complies with all applicable laws and regulations in your jurisdiction and all jurisdictions where communications are sent or received. You shall bear sole responsibility for all activities conducted through your account, regardless of whether such activities are authorized by you. Furthermore, you expressly agree not to reverse engineer, decompile, or otherwise attempt to derive the proprietary technology underlying the Services; resell, lease, or commercially exploit the Services without Callzerra's express prior written consent; engage in any activity that may disrupt, damage, or impair the functionality of the Services or the networks of our carrier partners; or use the Services in any manner that could subject Callzerra to regulatory scrutiny or legal liability.
6. FINANCIAL TERMS AND PAYMENT OBLIGATIONS
Access to the Services requires maintenance of a non-interest bearing deposit account with Callzerra containing a minimum balance of thirty United States dollars (USD $30.00), which amount shall be held as security for service fees and may be adjusted by Callzerra at its discretion with prior notice. All service fees are denominated in United States dollars unless otherwise specified and are exclusive of any applicable taxes, levies, or duties for which you shall be solely responsible. All payments made to Callzerra, including but not limited to service subscriptions, account deposits, and activation fees, constitute final, non-refundable transactions except as may be expressly required by applicable law. You acknowledge and agree that Callzerra shall have no obligation to provide refunds or credits for any Services, including without limitation for partial usage, undelivered communications, service interruptions, or dissatisfaction with service quality.
7. SERVICE ACTIVATION AND OPERATIONAL PARAMETERS
Callzerra shall use commercially reasonable efforts to complete SIM card activation within seven (7) business days of receiving both the Minimum Balance and all required customer information; provided however, that activation timelines are estimates only and not guaranteed due to dependencies on third-party carriers and regulatory approvals. Callzerra does not warrant or represent that specific telephone numbers or area codes will be available in all service locations. Delivery of text messages and voice calls is dependent on numerous technical and operational factors beyond Callzerra's control, including but not limited to carrier network performance, regulatory restrictions, and recipient device capabilities.
8. LIMITATION OF LIABILITY AND DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, Callzerra expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to warranties of merchantability, fitness for a particular purpose, title, and non-infringement. The Services are provided "as is" and "as available" without warranty of any kind. In no event shall Callzerra, its affiliates, officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost data, business interruption, or reputational harm, arising from or related to this Agreement or use of the Services, regardless of the theory of liability (contract, tort, or otherwise) and even if advised of the possibility of such damages. Callzerra's aggregate liability under this Agreement shall in no event exceed the total amounts actually paid by you to Callzerra in the six (6) month period immediately preceding the event giving rise to the claim.
9. INDEMNIFICATION OBLIGATIONS
You agree to defend, indemnify, and hold harmless Callzerra, its affiliates, licensors, and service providers, and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of this Agreement; your use of the Services, including but not limited to any content or communications transmitted through the Services; your violation of any applicable laws, rules, or regulations; or your violation of any third-party right, including without limitation any intellectual property, privacy, or publicity right.
10. TERM AND TERMINATION
This Agreement shall remain in full force and effect until terminated by either party in accordance with this Section. Callzerra reserves the unilateral right, without prior notice and in its sole discretion, to suspend, restrict, or terminate your access to the Services for any reason, including but not limited to breach of any provision of this Agreement; fraudulent, abusive, or illegal activity; non-payment of fees when due; or as required by law or governmental authority. Upon termination, all rights granted to you under this Agreement shall immediately cease, and you must discontinue all use of the Services. Termination shall not relieve you of your payment obligations for Services rendered prior to termination.
11. MODIFICATIONS TO AGREEMENT
Callzerra reserves the right, in its sole discretion, to modify, amend, or replace this Agreement at any time by posting the revised terms on its website or through other reasonable means of notification. Your continued use of the Services following such modifications constitutes your acceptance of the revised Agreement. If you do not agree to the modified terms, your sole recourse is to discontinue using the Services.
12. GOVERNING LAW AND DISPUTE RESOLUTION
Any dispute, controversy, or claim arising out of or relating to this Agreement, or the breach, termination, or invalidity thereof, shall be finally settled by binding arbitration administered by service manager in accordance with its commercial arbitration rules.
13. GENERAL PROVISIONS
This Agreement constitutes the entire understanding between the parties concerning its subject matter and supersedes all prior agreements, understandings, representations, and warranties. No failure or delay by Callzerra in exercising any right under this Agreement shall operate as a waiver thereof. If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect. You may not assign or transfer this Agreement without Callzerra's prior written consent. Callzerra may freely assign this Agreement without restriction.
BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT IN ITS ENTIRETY, UNDERSTAND ALL ITS TERMS AND CONDITIONS, AND AGREE TO BE LEGALLY BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST IMMEDIATELY CEASE ALL USE OF THE SERVICES.